Orders are shipped Monday - Saturday
Same Day Shipping (on most orders of ready stock items placed before 2pm IST.
Sometimes we can't ship this quickly (for example: orders containing customized items). If we can't ship your order within 1 business day, we will contact you by email. We will inform you of an expected shipping date. If this date is not satisfactory to you, you may cancel your order with no obligation. Please contact us at +919988773670 to insure same day shipping on any item.
We ship orders in India via Fedex, First Flight or Professional Couriers.
In certain cases, shopping.muteyaar.org reserves the right to substitute shipping with Speed Post or ordinary registered India Post. International Orders are normally shipped through FEDEX, UPS, ARAMEX, DHL or TNT COURIER. Please e-mail or call us before placing an international order on-line, to get the correct amount for shipping. Not all international orders can be placed through our website.
IMPORTANT SHIPPING POLICY!
We will ONLY ship to the address listed by you with our database. If you want your item shipped to another address, then kindly inform us for the same timely to avoid having your order DELAYED!
We offer international shipping through reliable and reputed international courier / cargo carriers like FedEx, DHL, UPS, ARAMEX, TNT, Speed Post. All purchases made by wire transfer, credit card, PayPal or through bankers check are shipped internationally preferably by FedEx. But in case buyers are interested to use any other courier service, then they will have to arrange for the pick-ups from our warehouse.
Please note that once the product is in your country, you will be responsible for any tariffs, customs, duties, or import fees that may apply. Shopping.muteyaar.org currently ships to the following locations: Australia, Austria, Bahrain, Belgium, Brazil, Canada, Colombia, Costa Rica, Cyprus, Denmark, Finland, France, Germany, Greece, Hawai (U.S.A.), Hong Kong, Hungary, Korea, Italy, Mexico, Netherlands, New Zealand, Norway, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States of America. As a rule, orders received through email or fax will be processed .
Your order will be shipped once your payment is approved, the receiving address is verified, and the item is located in stock. If an item you order is not currently in stock, you will be notified by e-mail. You will not be charged for any item until it is shipped. All the shipments will move preferably through FedEx as a commercial shipment and minimum 7 days time of transaction is taken from the day we hand over the goods to FedEx. Regulatory Customs Delay or any other natural miss-happenings like too much of cargo off loads or torrential rains etc. have not been taken into account.
Customs, Tariffs, and Taxes
You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from shopping.muteyaar.org, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Orders can be cancelled within 1 hour of placement. In case the customer wishes to cancel the order, he/she may contact us through email or phone call within 1 hour of placing the online order. The order will be canceled on request and the refund will be processed accordingly. It will not be possible to cancel the order after the processing has been started.
Several Items such as custom made products are not returnable under any circumstance. These include, but are not limited to, custom made items like salwars and stitched salwar suits, running length fabric, gift coupons, gift certificates,dresses made to order as per specifications of the customer and any other type of virtual product.
You may return non-defective items within 7 days of purchase . (less shipping charges and 5% restocking fee) If you took advantage of a "free" shipping offer you will be charged $3.00 (minimum) or actual shipping + 5% restocking fee for non defective returns.
Non-defective items returned up to 7 days will be charged a 5% restocking fee.
Non-defective items returned after 7 days and up to 30 days will be charged a 15% restocking fee.
If you received free shipping, a $3.00 minimum or actual shipping and handling charges will be deducted from your refund. All non-defective returns and cancellations are subject to a 5% fee to cover the cost of credit card merchant fees. Mail in orders paid by check or money order are not subject to the 5% fee if returned within 7 days. There will be no refunds after 30 days. There will be no Non-defective returns after 30 days. If you return an item to us after 30 days we will charge a 25% restocking fee regardless of the circumstances.
To receive any refund , all exchanged /returned merchandise must be in 100% original factory condition, including all packaging materials. Merchandise must be in its original box with no writing on the box or paper work included with the item. Merchandise must be shipped in a shipping box. you are responsible for any shipping charges to return the item to us. Merchandise that is returned with missing or damaged items will be returned to the customer.
The refund is usually done within 7 to 10 days via the same mode through which the customer had made the payment. In some cases in which it is not possible to refund through the same mode, we usually refund the payment through NEFT.
Important Note: Items purchased through our RF-Links Distribution are subject not returnable. DVD's are NOT RETURNABLE .
To expedite your return, you must request an RMA (Return Merchandise Authorization) number from us by calling the number below before returning your item. All returns must be shipped prepaid and insured. If you return an item to us after 30 days we will charge a 25% restocking fee regardless of the circumstances. Items returned without an RMA will be subject to a 15% restocking fee regardless of the circumstances. RMA's must be clearly marked on the shipping box. We are not responsible for any returns lost by the shipping company, it is your responsibility to insure and track the package.
Exchanges for equal or greater value items are subject to the discretion of shopping.muteyaar.org
- Sales and Customer Service:
+91 99 88 77 3670
Our Return Address:
You Must Obtain An RMA# Before Shipping anything back to us. We will refuse or return packages sent without an RMA# Please call +919988773670 or email to email@example.com to Obtain An RMA#. Please Have Your order Number Ready.